Information technology service management (ITSM) is an end-to-end approach to design, deliver, manage, and improve the way businesses use IT. Today's ITSM solutions facilitate the reduction of IT costs and the improvement of customer satisfaction, service quality, governance and risk control, agility, competitive advantage, and more. Upgrades or advancements to ITSM solutions are all intended to align the delivery of information technology (IT) services with the needs of the enterprise, emphasizing benefits to customers.

Service providers in the ITSM market, have knowledge of how the modern ITSM solutions are evolving and becoming more capable with the integration of robust technologies such as AI, VR, automation, predictive analytics, DevOps, information technology infrastructure library (ITIL), and more. They apply this knowledge to empower organizations with best-of-breed ITSM solutions to prevent crises before they occur, reduce downtime, recover rapidly from critical IT issues, and maintain the continuity of IT services. The ITSM services can also enhance the management of incident, problem, and availability issues in an IT system.

A distinguished selection panel comprising CEOs, CIOs, VCs, and the magazine’s editorial board has selected a list of the most promising ITSM consulting/services providers across industries that leverage innovative technologies and strategies to enhance services for the benefit of today's organizations. This edition of CIO Applications features companies with expertise in technology to update you about the best measures you can choose from to supplement quality of life, grow revenues with enhanced customer experience, greater business transparency, attract new customers, fortify customer loyalty, boost lifetime values, better utilize cost-effective IT services, and more.

We present to you CIO Applications' - "Top 10 ITSM Consulting/Services Companies - 2019".